Job details
At Atlantis, we are all one team. Our mission is to find the right solution for the customer every day. Our team go the extra mile to make life easier for our customers, working hand in hand with every job to provide integrated services. So, we don’t need a genius for this post, we just need someone who knows IT business support in and out. And most importantly, a team player. As we operate in a niche market of tech-based lead generating company for financial products and services provided by giant companies where we refer clients, our business support structure needs to be slightly different than other conventional businesses. In the sector, a business support manager plays a significant role and helps the business stay productive. As a creative lead generating company, our business depends a lot on very professional presentation and therefore we require this post to be highly creative and technically competent with responsibilities including:
Duties and responsibilities:
- coordination and administration of activities to support the central referral team and clients;
- support the implementation and maintenance of a standard training matrix across all sites;
- use data i.e. KPIs, SLAs to help advise the sales teams on changes, best practice, simplification or harmonisation;
- documentation review as required;
- coordinate and liaise with internal and external resources or clients;
- researching and compiling reports and presentations;
- providing support to individual executives and management team members, etc.
Skill and qualifications requirements
- At least 3 years’ experience in the relevant field
- Demonstrable IT business support skills
- Ability to solve problems creatively and effectively
- Ability to work with a team in an agile environment.
- Highly organised and self-motivated with the ability to prioritise projects, meet deadlines, and make room for emergencies, as needed.
Salary
£27,000.00 per annum
Hours
37.5 per week